Shipping Policy

We aim to deliver your Xolena products to you as quickly and smoothly as possible!

Order Processing:
All orders are processed within 1-2 business days after receiving your order confirmation. You will receive a notification when your order has been shipped.

Shipping Times:
Standard delivery typically takes 3-7 business days depending on your location within India. Please note: shipping times may vary slightly during peak sale periods or due to courier delays beyond our control.

Shipping Charges:
We offer Free Standard Shipping on all prepaid orders 
Cash on Delivery (COD):
If you choose COD (where available), an additional COD fee of ₹ [Rs.20/-, if applicable] may apply.

Tracking Your Order:
Once your order has shipped, you will receive an email with tracking details so you can follow your delivery.

Delivery Partners:
We work with trusted logistics partners to ensure your orders are delivered safely and on time across India.

Service Locations:
Currently, we ship across India. International shipping is not available at this time.

Delivery Issues:
If your package is delayed, damaged, or lost in transit, please contact us at rnhcloudretail@gmail.com — we will assist you in resolving the issue promptly.