Terms of service
Terms of Service
Effective Date: 9 June, 2025
Brand: Xolena
Website: xolena.co.in
Welcome to Xolena. By accessing or using our website xolena.co.in, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using our site or placing an order.
1. General
This website is owned and operated by Xolena. Throughout the site, the terms "we", "us", and "our" refer to Xolena. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to these Terms.
We reserve the right to update, change, or replace any part of these Terms by posting updates to the website. Your continued use of the site after any changes constitutes acceptance of those changes.
2. Eligibility
By using this site, you confirm that you are at least 18 years old, or using the site under supervision of a parent or guardian.
3. Products & Pricing
All product prices are listed in Indian Rupees (INR). We make every effort to display accurate product details and pricing. However, we reserve the right to correct errors or inaccuracies and to change or update product information at any time without prior notice.
4. Orders & Payment
When you place an order on our site, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent activity or supply limitations.
Payments are processed securely through our payment partners. We do not store your payment card details.
5. Shipping & Delivery
We aim to process and deliver your order in accordance with our Shipping Policy. Delivery timelines are estimated and not guaranteed. We are not liable for delays caused by courier partners or unforeseen circumstances.
6. Returns & Refunds
Our Return & Refund Policy applies to all returns. Returns are accepted within 7 days of delivery, subject to terms and shipping costs borne by the customer.
7. Intellectual Property
All content on this website — including images, text, graphics, logos, and product designs — is the property of Xolena and may not be used without permission.
8. Limitation of Liability
Xolena is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or products purchased from us.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: rnhcloudretail@gmail.com
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.